Transcript Requests

What kind of transcript do I need?

Official transcripts are provided with the University insignia and the signature of the Director of Admissions and Records in a sealed envelope. To be considered official, most colleges and universities require transcripts to be presented in their original unopened envelope. Official transcripts are typically required for admission, or to obtain transfer credit.

Unofficial transcripts provide the same information as official transcripts, and are used for personal information or academic advising. They do not have the official insignia, nor are they printed on official transcript paper.

How do I order a transcript?

Requests for official transcripts may be made online using the PSU Information System, or by submitting a paper Transcript Request Form. The $4 fee for an official transcript is the same, regardless of the ordering method.

Unofficial transcripts are free and available online through the PSU Information System. Note that courses taken before 1981 are not included in the unofficial transcript.

Official transcripts: online or paper request?

Online requests for official transcripts are available for those who:

• Are prepared to purchase an official transcript using Visa or MasterCard
• First attended PSU after Spring 1991
• Do not need to place a "rush" on the order
• Do not have a financial hold on their student account
• Do not need to have the request held until current term grades are available or a degree has been awarded
• Are not required by an organization or school to submit additional third-party paperwork (such as LSAC or AMCAS) with the official transcript

Paper requests should be made when the online option is not appropriate or available. Access the Transcript Request Form. Print the form, fill it out completely, and remember to sign it -- unsigned requests cannot be processed. Submit the form in person, by fax, or mail (see contact information on the back panel).

In lieu of the form, submit a letter by mail or fax that includes:

• Full name
• Current mailing address & telephone number
• PSU student ID or SSN
• Any previous names of record
• Dates of attendance (approximate is okay)
• Date of birth
• Any PSU degree earned and the degree date
• Complete address(es) to which the official transcript(s) should be mailed
• Number of transcripts to send to each address
• Signature

How does online transcript ordering work?

1. Log into the PSU Information System.

2. Enter your ID number. This can be your PSU student ID, or your Social Security number.

3. Enter your PIN. The default PIN is your 6-digit birth date (MMDDYY). If you need assistance re-setting your PIN, call the Transcript Department at 503-725-8193.

4. Select "Student Services and Financial Aid"

5. Select "Student Records"

• For an official transcript, select "Order Official Transcript" and follow the prompts
• For an unofficial transcript, select "View Unofficial Academic Transcript," and click "Submit"

What is the fee?

The fee for official transcripts is $4 each. You may pay by check, money order, Visa, or MasterCard. (These bank cards are the only payment option for online and faxed requests.) Additional fees apply for rush orders and expedited delivery.

What if I don't remember my attendance dates?

Attendance dates are necessary to ensure that you receive a complete transcript. It's okay to use approximate years when making your transcript request.

What if I have a hold on my account?

Transcripts cannot be released if a financial hold is placed on a student's record. Contact the Accounts Receivable office at 503-725-3440 to make arrangements to clear the hold.

How will I receive my transcript, and how long will it take?

By mail

• U.S. Postal Service delivery is standard. Normal processing time for official transcripts is 3-5 business days. At the end of each term and during the summer, processing time can increase to 5-10 business days. Delivery by domestic FedEx costs $15 (per mailing address) plus a $10 rush fee.

By fax

• Some institutions accept faxed transcripts -- there is an additional $10 fee for this service.

Pickup

• Bring your photo ID to the Transcript Request Desk, Neuberger Hall Lobby, 9am-5pm, M-F

Online orders

•  Received by 5pm; pick up after 3pm the following day

Transcript Request Form orders

•  Received by 12 noon; pick up after 3pm the same day
•  Received after 12 noon.; pick up after 3pm the following day

Contact Information

Portland State University
Office of Admissions, Registration, and Records
Transcript Request Desk
First Floor Lobby, Neuberger Hall
724 SW Harrison Street
Post Office Box 1389
Portland, OR 97207-1389

Fax 503-725-8180
Phone 503-725-8193
transcripts@pdx.edu