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Windows XP to Windows 7 Migration

In August 2013, the Office of Information Technology (OIT) started a project to upgrade all Portland State-owned computers running Windows XP to Windows 7. The upgrade should be easy and require minimal effort from you.

Why Do I Need to Upgrade?

The upgrade is necessary because Microsoft will end support for Windows XP in April 2014. OIT is committed to providing the highest standard of service to the PSU community and ensuring full support for all versions of Windows on campus. Without regular updates from Microsoft, computers running Windows XP will become less secure and have problems running current versions of PSU software.

Windows 7 also offers numerous advantages over the Windows XP operating system, including:

  • Better networking support
  • Significantly enhanced security
  • Simplification of many common tasks

Once you've completed the upgrade, we encourage you to visit Getting Started with Windows 7 for more information about all its great features.

How Does the Upgrade Work?

Once you begin the upgrade process, it will run itself and will take several hours to complete. OIT recommends beginning the process right before you leave for the evening, so that it will run overnight and be completed by the time you return in the morning. You will receive an email letting you know when it has finished.

As part of the upgrade process, all your files and most PSU-standard software will be backed up and replaced after the upgrade is finished. OIT also recommends that you back up any important files before beginning the upgrade process. This should include any emails that are stored locally on your computer. Although OIT will perform a full backup on your behalf, having your own backup provides an extra layer of protection for your data, in the rare event that the automatic backup fails. For more information on how to back up files to your H & I Drives and Google Drive, visit the File Transfer page.

What Do I Need to Do?

In order to begin the upgrade, your computer will need to be on campus and connected to the PSU network via an ethernet cable. Disconnecting from the ethernet cable at any point during the upgrade will cause the process to fail. If you are upgrading your laptop, you will also need to be plugged into AC power (i.e. not running on battery power).

When you are connected to the network via ethernet, are plugged into AC power if you're on a laptop, and have backed up all important data, you can initiate the upgrade to Windows 7 by following these steps:

  1. Close all open programs.
  2. Open the Start menu.
  3. Select Programs/All Programs.
  4. Open the Self Service Software program.
  5. Select the option that says "<USS> Windows XP to Windows 7 Migration".
  6. Select Install.
  7. Select "Install Operating System" in the dialog box that appears.
    (Note: The dialog box will contain a warning that reads, "When you install a new operating system, all the existing data on your computer will be removed." However, your data should be automatically restored after the upgrade is completed.)
  8. Leave the computer on and wait for it to complete. It may take several minutes for any change to appear on the screen. Do not unplug your power or ethernet cable at any point during the upgrade!

For more information on using Self Service Software, please visit our Self Service Software page. If you have trouble locating either the migration option or the Self Service Software program itself, please contact the Helpdesk for help.

What Happens After I Upgrade?

After upgrading, you will need to verify that all of your data and applications are there and functioning correctly. OIT will retain a full backup of your system for two weeks. You must contact the Helpdesk within this timeframe to have any missing data restored or it will be permanently deleted. (Note: Some of your custom desktop shortcuts may not appear after you upgrade and will need to be recreated. For more information, go to Create or delete a shortcut.)

You may also need to change your screen resolution after the upgrade, if you notice that your icons look larger than before. Ideal screen resolutions will vary based on monitor, so you may need to experiment to find a resolution that works for you. For more information, go to Change your screen resolution.

Software Reinstallation

As part of the upgrade process, many common applications will be automatically detected and reinstalled (Acrobat Reader, SPSS, etc.). If you have other software that is not detected during the setup process, you have several options to replace it:

  • Reinstall it using Self Service Software
  • Reinstall it using using your original source (CD-ROM, download, etc.)
  • Contact the Helpdesk to have it reinstalled

Please note that some software may not be reinstalled due to being deprecated or non-Windows 7 compatible. Deprecated software refers to software that is no longer supported by the vendor, meaning that they will no longer be providing security patches. Continuing to run these older versions will make your computer less secure. This list of deprecated software also includes any earlier versions:

  • Adobe Creative Suite 3: If you wish to purchase an updated version of Adobe Creative Suite, you can request it via the Software Order Form.
  • Adobe Acrobat 9 Standard/Pro: For information about free alternatives or purchasing an updated version of Adobe Acrobat, please visit PDF Tools.
  • Microsoft Office 2007: Microsoft Office 2007 should be automatically replaced with Microsoft Office 2010. If Microsoft Office is not reinstalled on your computer after the upgrade, you can install it yourself using Self Service Software.

Further Resources

Contact the Helpdesk for additional assistance.