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PSU Printing Overview

This page contains information regarding Portland State University's printing services.

Printing at PSU

Print Quotas

Student printing at PSU is regulated by printing quotas. All students are allocated 500 prints per term. This 500 print quota does not carry over to subsequent academic terms; it resets at the beginning of each term. To keep track of your remaining quota and overage charges, visit print.pdx.edu. (Please note that this website is not accessible while at home without using a VPN.)

Students printing over their 500 print per term quota will automatically be billed for the additional printing at $0.05 (5 cents) per page. Double-sided pages count as two prints. Color prints count as four prints. Charges are billed to your student account at the end of each term. Users that do not exceed their quota will not incur any charges.

Number of Printed Pages

Charge

0 to 500 prints

No Charge

501 and up

$0.05 per page

Employee Accounts

Users with Employee accounts have the same 500 print quota, but the process for adding additional prints is different. Once an employee reaches 500 prints, they will not be able to continue printing until they pay for additional prints. Additional prints can be added to Employee accounts in increments of 200 prints for $10.00. Contact the Integrated Digital Support Center (IDSC) to process this request.

Affiliate Accounts

Affiliate accounts are created for users who need access to PSU computing resources, but are not enrolled students or regular faculty/staff. For information on creating an Affiliate account, see Non-Standard Odin Accounts.

Users with Affiliate accounts have the same 500 print quota, but the process for adding additional prints is different. Additional prints can be added to Affiliate accounts in increments of 200 prints for $10.00. Contact the Integrated Digital Support Center (IDSC) to process this request.

Color Printing

Color printing is available in all general access computer labs. The cost is per single-sided print is four quota credits or $0.20 (20 cents) after your quota is depleted.

Paper Size

The only allowable print size/paper in the general labs is plain, letter-sized (8 1/2" x 11") paper.

Hold and Release Printing

When you submit a document for printing, it is "held" in a queue, rather than being printed immediately. Simply walk up to a Print Release Station, enter your Odin username and either approve or cancel the held print job. Your approved print job will then be printed. This means fewer trips to the printer, fewer exceeded print quotas, and no more roaming from printer to printer in search of a print request. Hold and release printing is available in all OIT-managed labs and some departmental labs.

Requesting Print Credits for Printing Errors

If your print job experiences an error, such as a printer malfunction, you may request a credit for the pages be applied to your print quota. To do this, submit a Print Refund Request Form. All credits are subject to evaluation. Average response time for these requests is 5 business days.

Further Resources

Contact the Helpdesk for additional assistance.