Integrated Digital Support Center (IDSC)
The Integrated Digital Support Center (IDSC) is a multimedia computing lab available for the PSU community. Located on the second floor of the Broadway Housing Building, the IDSC houses specialty hardware software and printers. Now open 24 hours, the IDSC offers a variety of multimedia services. Additionally, we have expanded our color and wide-format printing services to undergraduate students. Having recently upgraded our lab, we invite you visit the IDSC to discover how we can assist you with your next project.
Accessing the IDSC during evenings and weekends
The open hours of the main IDSC entrance (BHB 226) lab do not necessarily match the open hours of the Broadway Housing Building itself. The doors to the building itself may be locked during hours when the lab is open. IDSC lab users should be aware that they will need their valid PSU-issued ID to gain access to the lab during evenings and weekends.
IDSC users needing access to the lab during the late or overnight hours may obtain a white access badge from ID Services on the first floor of Neuberger Hall if they do not already have one. After receiving the access badge, they can then send an email to firstname.lastname@example.org with the access badge number on the card and request access to Broadway Housing Building after 9:00 pm.
Access requests for evening and weekend hours will be necessary while we make this transition to the Broadway Housing Building location. In the future we hope to have this process automated.
Accessing the IDSC during the daytime
While the Broadway Housing Building hours change from term to term, IDSC users can generally do not need a badge to access the second floor of the building during the day.
Directions from SMSU to BHB
The Broadway Housing Building (625 SW Jackson St) is 3 blocks south from Smith Memorial Student Union (SMSU) on SW Broadway. Google Map directions from SMSU to Broadway Housing Building (BHB) are available. Upon arriving at the Broadway Housing Building, there are two main entrances. The first is located on SW 6th Avenue near the Starbucks. The second is on SW Jackson between the GameStop store and Blue Fin Sushi. While the lab is open 24 hours, both entrances are accessible during evenings and weekends with valid PSU-issued ID. The IDSC is located in room BHB 225/226, which is on the SW Broadway side of the building on the second floor.
Directions & Parking
We are located on the second floor of the Broadway Housing Building on the Portland State University campus in Portland, Oregon. View a map of our location on campus. From the East or South side of the building, go up the stairs to the second floor. Follow signs for "Computer Lab", which will lead you to Room 226.
Metered street parking is available on nearby streets. Additional parking can be found at the visitor parking lot across the street from BHB on SW Broadway as well as a parking garage available 2 blocks north.
The TriMet MAX train stops within walking distance from our building. Take the Green or Yellow line to PSU/SW 5th & Mill St stop and walk west 2 blocks and south 3 blocks to Broadway Housing Building. Trimet also services PSU by streetcar and bus.
If you have questions, we are here to help!
- Contact the IDSC via phone at 503.725.9111
- Contact the IDSC Student Coordinator via phone at 503.725.9113 or email
- Contact the IDSC Lab Manager via phone at 503.725.5483 or email
- Send us inter-campus mail to mail code OIT
How to get help
- Contact the IDSC via phone at 503.725.9111
- Visit the IDSC on the second floor of the Broadway Housing Building (Room 226) during hours of operation
- Send an email requesting assistance or an appointment for services to email@example.com
- Attend a free workshop
If you're too busy to complete projects in the lab, you can hire us to do the work for you for a nominal fee. Just be ready to provide a departmental or grant-based index code, personal check, credit card, or exact cash and we'll be glad to take on the work. We highly recommend that you review the copyright, liability and services policies prior to submitting a work order. If you have any further questions or would like to schedule and appointment, please contact the IDSC.
Most resources are free of charge. However, there are fees associated with some products such as wide-format posters and color output. Please refer to the IDSC Price List above for the complete list of services available. To request a fee-based service, clients should inquire with one of the lab attendants on duty. The client's request will then be entered into our online work order management system, and will include contact and billing information along with a description of the work to be completed and an estimate. In order to expedite your request, please be prepared to provide billing information (cash, credit card, index, or grant number) along with as much detailed information on your project as possible when placing your order.
Work orders will be processed in the order they are received and will not be billed until pick-up. To ensure accuracy, files to be printed must be reviewed on a lab workstation by the client and a lab attendant. Complex projects may require additional information or time to complete.We highly recommend that you review the copyright, liability and services policies prior to submitting a work order.
Payment for billable items and services must be made through the IDSC lab. Payment is required in full at the time of completion/delivery. Materials and /or services will be withheld until full payment can be made. Acceptable forms of payment are checks (made out to "PSU"), exact cash, Visa/MC credit card (minimum $5.00 purchase) or departmental index or grant code.
Please be aware that cash or check payments can only be made during lab office hours. Evening/weekend lab clients that are paying with cash or check must wait until the next business day to pay for and pick up their order. Work that is to be paid with credit card or pre-authorized to be billed to an index or grant can be picked up during normal lab hours.
Unfortunately we are not able to provide change for cash purchase. If you plan on paying for services with cash, please be prepared and bring exact change. Other payment options are checks (made out to "PSU"), Visa/MC credit card (minimum $5.00 purchase) or departmental index or grant code. For color printing, we recommend purchasing a punch card which can be used at a later time.
In an effort to reduce paperwork for small color printing purchases, the IDSC has implemented a "Color Solid Ink Phaser Punch Card," also referred to as "Punch Card." Customers can purchase a punch card for $1.00, which is good for 10 prints on our Xerox color printer. Punch cards never expire and do not require additional paperwork after the initial purchase, which helps expedite color printing requests. If you plan on ordering a large quantity of color prints in the future, we recommend purchasing multiple punch cards at a time to minimize waiting.
Do you have an idea or feedback that you would like to share about the IDSC? We encourage you to help us continue to improve our level of service. Please take a minute to tell us about your IDSC experience by filling out the IDSC survey. Curious about how we are doing so far? Check out the results of the IDSC Customer Satisfaction Survey.