If you have a question about using the PSU cable system, consult this FAQ to see if your question is listed. If your issue is still unresolved, please see the Further Resources section for assistance.
Frequently Asked Questions about Cable
How many channels should I have?
You should see channels 4-88. If you do not see the proper line up, use the auto channel/program feature on your TV or DVD/VCR to tune in and store all available channels.
Can I order more channels or alter the channels I receive?
No, PSU operates under a contract established with a cable TV reseller. PSU is bound by that contract to the set number of channels. The channel roster is selected by University Housing. If you have any questions or concerns regarding the channel offerings, please contact University Housing at 5-4370 or email@example.com.
Do I need a cable box?
No, the cable TV service will be active and ready for use when you move into your apartment. You do need to have a TV that is cable ready and a coax cable.
I only have local channels, 4-13, and they are fuzzy. What should I do?
This is a settings problem that can be easily fixed by taking a look at our Television Setup page.
Who do I contact if I get all 88 channels but they are fuzzy?
To solve this issue, you will need technical assistance. Please inform University Housing of the issue via the work order system found on their website: Housing & Residence Life.
What do I do if my cable TV outlet is loose, missing, or damaged?
Do not attempt to repair the problem. Please inform University Housing of the issue via the work order system found on their website: Housing & Residence Life.
Can I get a DVR unit for use in my residence hall?
If you would like to purchase a 3rd party DVR unit for use in your room, you are permitted to do so. However, PSU does not support these units and cannot guarantee that they will work with the cable TV system on campus.
Contact Telecommunication Systems for additional assistance.