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Anti-Virus Software

McAfee is provided by PSU free of charge to students, faculty, and staff to provide virus protection for your computer. This software should be uninstalled once you are no longer affiliated with the University. You must uninstall any existing anti-virus software from your computer prior to installing McAfee VirusScan. Failure to do so can cause system instability or other errors.

Installing McAfee

Windows

  1. Download McAfee AntiVirus for Windows.
  2. Make a selection based on your computer type and download McAfee VirusScan.
  3. Run the installer and follow the on-screen directions.I had
  4. Restart your computer to complete the install process.
  5. When your computer restarts, look for a red "M" in your system tray to ensure the installation completed properly.

Mac

  1. Download McAfee AntiVirus for Mac.
  2. Run the installer and follow the on-screen directions.
  3. Restart your computer to complete the install process.
  4. After your computer restarts, look for a red "M" in your menu bar to ensure the installation completed properly.

Uninstalling McAfee

McAfee VirusScan is resistant to uninstallation to protect itself from removal attempts by malicious software. The Helpdesk provides steps for uninstalling McAfee on a Windows computer. If you need to uninstall it on a Mac or have any difficulties with the steps below, contact the Helpdesk for assistance.

Windows

  1. Open the Start menu.
  2. Go to All Programs > Accessories > Command Prompt.
  3. Right-click on Command Prompt and select "Run as administrator".
    Note: If you are prompted for a username and password, enter your administrator account credentials. If you don't have an administrator account, contact the Helpdesk for assistance.
  4. At the command prompt, enter the text below and press enter.
  5. cd C:\Program Files (x86)\McAfee\Common Framework\x86
    Note: If you receive a message saying that the system cannot find the path specified, try removing the "(x86)" from the file path.
  6. Enter the text below and press enter.
  7. frminst.exe /forceunistall
  8. Once the program has finished working, close the command prompt.
  9. Select the Start Menu, then select Computer.
  10. Select "Uninstall or change a program" from the bar at the top.
  11. In the order below, uninstall the following programs by selecting them from the list, then selecting Uninstall. If a program is not listed, continue to the next one.
    1. McAfee VirusScan Enterprise
    2. McAfee AntiSpyware Enterprise Module
    3. Any other program with the word McAfee in them, except McAfee Agent.
  12. Uninstall McAfee Agent.
    Note: This must be removed last.

Further Resources

Contact the Helpdesk for additional assistance.