Distance Education Complaint Process

Reauthorization of the Higher Education Act includes regulations regarding the delivery of distance education to out-of-state residents. The United States Department of Education (USDOE) requires that institutions comply with any applicable state approval or licensure requirements in each state to which distance education instruction is delivered. Institutions must provide current and prospective students with contact information for filing complaints with its accrediting body and the appropriate state agency for handling complaints in a student’s state.

PSU accreditation

Portland State University is accredited by the Northwest Commission on Colleges and Universities (NWCCU), an independent non-profit regional accrediting agency recognized by the United States Department of Education. PSU is authorized by the Oregon State Board of Higher Education to offer degrees and certificates in on-campus and distance education programs.

You may file a complaint with PSU's regional accrediting agency, NWCCU (Northwest Commission on Colleges and Universities). Information regarding its complaint process can be found on the NWCCU website.

Complaint resolution contacts by state

If you have a complaint about PSU's distance education programs, please contact the appropriate authority in your state. Please click on your state to be connected to the contact form should you have a complaint about any PSU distance education program.

Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming