Important Information about Online Contract Payments:
Please do not
click the "submit" button more than once when completing your online contract payment. If a browser error occurs, and you are required to log-in again to the
Portal, please DO NOT log back to complete the payment. You may be
accidentally double charged if you do this.
Instead, contact the University Housing Office immediately to check the
status of your payment and signed contract. You may call us at (503)725-4375
or e-mail at housing@pdx.edu.
If you do not have a credit or debit card send a request for a paper
contract to housing@pdx.edu. In the
subject line of your email, please include the term and year you wish to move
in for (Fall 08, Winter 08, Spring 09, Summer 09) and "Paper Contract
Request." For example, "Fall 08 Paper Contract Request." If
you have further inquiries or requests, please send a separate email; the
paper contract response is automatic and your requests may not be seen.
If you are having technical difficulties with the Online Contract please do
not request a paper contract. Instead, contact the University Housing Office as
soon as possible so the issue can be resolved. Please be aware that requesting
and submitting a paper contract will significantly affect your priority date,
which could in turn affect your assignment. The University Housing Office will
not, as a rule, backdate paper contracts.
How to pay your University Housing bill
The University Housing Office does not accept payments directly; all
Housing charges will be posted directly to your PSU student account.
You may make payments to that account by cash or check at the Cashiers
window in Neuberger Hall or pay online (https://banweb.pdx.edu/pls/oprd/twbkwbis.P_WWWLogin) by e-check, credit
card, or debit card. A service charge is assessed for all payments
made by credit or debit card.
When a credit is issued to your student account by University Housing,
you will only receive a refund once your PSU account has reached a
negative balance. If
your payment was made by bankcard only, a refund will be
credited back to that card; otherwise the refund will be sent to your
Higher One account. Refunds can take up to six weeks to process.
