ID Card Services
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Official PSU ID
All students may get their PSU ID/Access Card at the ID Services Office. The PSU ID/Access Card is used for entry to secured buildings on campus.
After enrolling for classes, all students are automatically issued a PSU OneCard by mail. Use this card to choose a preference for receiving refunds from PSU.
All students are required to have a PSU ID/Access Card. The PSU ID Card allows access to Miller Library, the Academic and Student Rec Center (ASRC), the Portland Streetcar, and to campus buildings that are locked to non-students increase the security of the campus. Please get your PSU ID/Access Card during your New Student Orientation session or your first visit to campus. If you are unable to do so at this time, please come by our window in the NH Lobby at your earliest convenience. The first card is issued at no charge but replacements cost $21. Only students registered for current or the upcoming term's classes are eligible to receive a PSU ID Card.
When to Expect Your PSU OneCard (refund card)
6 weeks before the start of the term, cards are mailed to new students that have registered for classes. Please maintain an up-to-date address on your Banweb account to ensure that you receive your card.
Your card will not be mailed until you have registered for classes.
Undeliverable PSU OneCards are returned to HigherOne. For all questions related to your PSUOne card (HigherOne OneAccount) please visit www.psuone.com or contact Higher One at 877-778-7781.
To check on delivery of your PSU OneCard, click "Where's My Card" at www.psuone.com If no results are returned, please check that you’ve met the required criteria listed above, and that the start of the term is no more than 6 weeks away.
When you receive your PSU OneCard by mail, activate it by clicking “Get Started” at www.psuone.com and choose from the following refund choices:
Choice No. 1: ACH Direct Deposit (E-Check): Have PSU refunds directly deposited into an existing bank account via ACH (e-check). This is the best option for most students who already have a checking account with another bank. You will need your checking account’s routing and account numbers to complete activationfor this refund method. Refund processing time for direct deposit is usually two to three days.
Choice No. 2: PSU One Account: Open a checking account with Higher One. PSU refunds will be deposited into this checking account and your PSU OneCard is used as a debit MasterCard to access your funds. See www.psuone.com for more information about the Higher One account. This option works well for students who do not already have a bank account. Before choosing this option, please review the terms of service and fees associated with the PSU One Account at www.psuone.com to ensure that this checking account will meet your banking needs. Refund processing time for this option is one day.
Choice No. 3: Paper Check. Have PSU Refunds mailed as a paper check. This is not recommended. The paper check option increases the time it takes to receive your refund to five or more business days. Paper checks cannot be forwarded by the post office.