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Federal Perkins Loans Exit Interview

Federal regulations require that students complete the exit interview before graduation, withdrawal or dropping below half-time enrollment. The exit interview helps students understand what they need to do and what is expected of them as repayment of the borrowed funds approaches.

An outstanding or incomplete exit interview will hold registration, transcripts and diploma release.

Please follow the instructions below:

  • Go to www.ecsi.net and click on the “Student” box to get to the login page

  • Fill in your school code: 81 for Portland State University

  • Fill in your account number: your Social Security Number

  • Fill in your PIN: This number can be found on your billing statements. If you don't have the pin you may call ECSI at 1-888-549-3274 to retrieve it. Live chat is available in the customer service area.

  • Look for the link to your unsigned exit interview on the right side of the page. Contact ECSI if you cannot see it.

  • Please note address restrictions for references. Your next of kin may live with you. The other references may not live with you or with each other. Addresses provided are verified against USPS database. Providing invalid addresses will result in disapproval of the exit interview and outstanding holds will not be lifted until valid reference addresses are provided. Multiple references at the same address will count as one reference and financial holds will not be released until references at different addresses are provided.

  • Follow directions to complete the exit interview.

  • Save or print the completed document for your reference. (Document will also be saved online for later viewing.)

  • Save your login credentials in a secure place.

  • Contact ECSI with questions about navigating the web page, which payment options are free and what the charges are on other payment options, or if you need help setting up a one time or reoccurring automatic payment from your checking or savings account.

  • Forbearance, deferment, and cancellation benefit applications are processed at the University. Our forms can be found here.

  • Email or call us at 1-800-725-3440 option 3 for payment arrangements, with questions  that are not answered online or to receive a hard copy form by mail.

ECSI Contact Information:

Phone: 1-888-549-3274
Email: cservice@ecsi.net
Live chat: https://www.ecsi.net/bwr/livehelper.html
Login page: https://borrower.ecsi.net/