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FAQs

Why hasn't my invoice been paid?

Look in FOIDOCH (Document History) and determine the payment status. If the Invoice status shows "C" (complete), determine in FOAUAPP (Approval History) who should still approve. If the Invoice status shows "A" (approved) the payment will be processed in the next check run. If it shows "P" (paid), the invoice has been paid, and the check or ACH number appears in the check section.