Computer Resources in the Graduate School of Education
This is an overview of technology resources for students, faculty, and staff in the Graduate School of Education (GSE) at Portland State University. Some of the sections and descriptions are intended for newcomers to PSU's computer environment. The page also attempts to provide a concise list of links to commonly-needed information from the Office of Information Technology and User Support Services.
Use the caret (^) links above each section to return to the list of contents. Most of the topical links on this page lead to pages elsewhere at PSU, but some go to sites outside PSU.
Page Contents:
- Getting Help with Computer Questions
- GSE Technology Services
- OIT Technology Services
- Your Office Computer
Getting Help with Computer Questions:
- For initial, on-site help, contact MISL support staff:
- gse-support@pdx.edu
- x5-4607
- http://pdx.edu/education/techsupport
- The MISL is located in the ED Building, room 310
- Campus-wide, contact User Support Services:
- help@pdx.edu
- x5-4357
- http://oit.pdx.edu
- USS is located in the basement of Smith Hall, room 18.
PSU's Computer & Network Acceptable Use Policy governs all of your uses of campus computer or networking systems.
GSE Technology Services
Staff:
- David Bullock, Manager of Technology
- Rob Brown, IT Consultant
- MISL staff of student workers and graduate assistants
MISL resources available:
- to-go kits
- laptops
- mac / win labs
- classroom / presentation tools
- a/v equipment
Office of Information Technology (OIT) Services:
OIT Links for Faculty and Staff
OIT Training
OIT offers various technology training courses.
USS's PSU Computer Policy Links page
PSU computer accounts (generally called "Odin accounts")
- Accounts overview: Accounts available at PSU
- Account management: Use the Odin Accounts Manager -- Create your account, change your password
- Your Odin account and password works for logging in on Windows and Mac workstations in PSU offices and computer labs, connecting to banweb, PSU wireless, Blackboard, myfiles, and more. You can also connect with this account to odin.pdx.edu, a Unix system, for maintaining your personal web pages.
Computer Files
- The H: drive (in Windows) is your personal account file storage, available on all PSU Windows and Mac systems when you log in. (How to connect to your H: drive from a Mac)
- Disk space quotas: You have three different disk quotas. Quotas are the maximum disk space that you can use for a given purpose. Faculty and staff have higher quotas than students; the numbers below are for faculty and staff:
- H: drive quota: 10 GB (students 500 MB)
- Email quota: 2 GB (students 500 MB)
- Web/Unix quota: 2 GB (students 500 MB). This is the Unix server, used for web files.
- The I: drive (in Windows) is the departmental shared file storage, usually available on your PSU office computer (Windows or Mac) when you log in. Your department head or administrator should decide which directories on the departmental drive you will have access to. You can then share files with other GSE staff by saving them on the departmental drive (instead of emailing multiple attachments)
- PSU file backups: PSU backs up the contents of your H: drive and the department's I: drive every night and saves backups for two weeks. From a Windows computer on campus, you can sometimes recover H: and I: drive files yourself.
- PSU provies off-campus file access to the H: and I: drives for both Windows and Mac computers
- Your PSU email address is username@pdx.edu. PSU implements fairly effective spam filtering, but it is still advisable to be cautious and selective when using your PSU email address for online registrations and subscriptions.
- How to configure various email programs for PSU's email settings.
- Email Etiquette.
- Saved email is subject to a storage quota that you should monitor.
- PSU webmail lets you check your email from a web browser
- Thunderbird pre-configured for PSU - Download for Windows or Mac OS X
- Mailman is the software PSU uses to run mailing lists. Here are USS's Mailman how-to links
Wireless Networking
- PSU Wireless Network Overview including information on secure vs. non-secure networks and how to connect to them with Windows, Mac, and iPhone/iPod Touch.
- Your personal web page is located at the address: http://web.pdx.edu/~username
- How to upload web pages using various methods
- Basics on printing quota in computer labs.
- How to connect to most campus printers on Windows and OS X.
- List of printers available on campus (using the WPS system)
- Banweb (online PSU Information System)
- PSU faculty/staff directory
- PSU Portal - Access Blackboard, webmail, and many other resources from one page
- Myfiles For H:, I:, and Web files access
- OAM Odin Account Manager for managing your primary computer account and changing your password
- Your Windows home directory (H: drive/personal file storage)
- Your department directories (I: drive/department file share)
- Your disk quota
- How to access your home directory (or other directories) from off campus
- MS Office
- Banner/Hummingbird/GQL
- Thunderbird for PSU email
- Meeting Maker (Meeting Maker Account Request Form)
- VPN ("virtual private network" - a method of connecting securely to PSU computer resources from off-campus): for Windows, for Mac OS X
- You can set up Remote Desktop Access to Windows PCs. (Mac users can download the Remote Desktop Connection client from Microsoft to connect from their Mac at home to their Windows PC at PSU.)
- PSU provides off-campus file access to the H: and I: drives for both Windows and Mac computers
- You can check your email using PSU's webmail or setting up your own email program with PSU's email settings.
- Firefox for web browsing
- Thunderbird pre-configured for PSU for Mac and Windows
- Academic software discounts for faculty, staff, and students (for use on personal systems)
- Telecom's Phone and voicemail system support
- Instructions on how to use basic telephone features including call forwarding, holds, and transfers
Personal web pages
Printing
Online Resources:
Your Office Computer:
See the files section above for information on:
Applications Used at PSU
Working from home
Software for PSU faculty, staff, and students
Login to Myfiles - Resources - Software for a list of available downloadable software for faculty, staff, and students. Includes VPN, McAfee antivirus, Thunderbird, and others.
