Email Communication Policy

Electronic Communications Policy
The University must be able to communicate quickly and efficiently with employees and enrolled students in order to conduct official University business. E-mail and the portal, myPSU, are available and appropriate mediums for such communication which also supports cost efficiency, expediency, and sustainability.
Section 1: General Administration Policies 1.800 Use of Electronic Media for Official University Communication
- 1.801 Purpose
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The University must be able to communicate quickly and efficiently with employees and enrolled students in order to conduct official University business. E-mail and the portal, myPSU, are an available and appropriate medium for such communication which also supports cost efficiency, expediency, and sustainability.
- 1.802 Policy
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Unless otherwise prohibited by law, the University may send official communications to employees and enrolled students via the portal or by e-mail with the full expectation that such communications will be read by the recipient in a timely fashion.
- 1.803 E-mail Accounts
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The University provides every student and employee with an email account and a portal to access University communications.
The University is not responsible for the delivery failure of email, including attachments, forwarded to any non-University email address.
- 1.805 Responsibilities
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Individuals must use a Portland State e-mail account or provide an e-mail account to which all University-related e-mail communications should be forwarded.
Communications may be time-critical and employees and students are expected to review messages received through the portal or e-mail on a frequent and consistent basis.
Individuals are subject to policies and directives communicated via e-mail, even if they do not read the messages.
Individuals must ensure that there is sufficient space in their accounts to allow for e-mail to be delivered.
Employees without access to computers should coordinate with their supervisors to receive electronic communication.
- 1.806 Instructional Use of E-mail Accounts
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Faculty may use the portal or e-mail for communication with students.
