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Instructor Profiles


Aubrey Kendall is a supplier quality engineer at Vestas Wind Systems. He graduated with a BS in manufacturing engineering from Brigham Young University and an MBA from Clemson University. Mr. Kendall is a Six Sigma Black Belt with over 15 years of experience in manufacturing, quality, and engineering management in aerospace, energy, and other industries. His strong combination of technical skills and ease in communicating make him an effective trainer and facilitator
   
Steve Zagarola is a founding member and managing partner of the Northwest Center for Performance Excellence (NWCPE). He is also founder of The ZDM Group, an organization dedicated to the advancement of statistically based approaches for competitive advantage. He graduated with a BS in mechanical engineering from Georgia Tech with post-graduate studies in Psychology and Statistics at Georgia Tech and Georgia State University. Mr. Zagarola is Six Sigma Master Black Belt with more than 30 years experience in the application of statistical and modern structured approaches to the optimization of manufacturing and transactional processes, quality systems, and R&D for industries ranging from food and beverage, plastics molding, wind energy, and advanced semiconductors.  Prior to his current position with NWCPE, he served as the Director of Quality for Cascade Microtech, Six Sigma Program and Quality Manager for Vestas Wind Systems and Senior Manufacturing Manager for The Coca-Cola Company. He teaches Six Sigma, Statistical Process Control, Design of Experiments and other Statistical Quality methodologies and Process Excellence topics in four continents and in English and Spanish.