Born in Malaysia, Ms. Tsai has a unique ability to lead, motivate, train, and retain executives, employees, teams, and clients of all ages and ethnic backgrounds. Her work in diversity and inclusion, presentation skills, and cross-cultural competency on three continents has developed hundreds of mid- to upper-level managers into interculturally savvy communicators. She has consulted with Columbia Sportswear, Danner, ESCO, Intel, Nike, Ladies Professional Golf Association, Providence Health Systems, Marylhurst University, Multnomah County Library, Portland Development Commission, Royal Dutch Shell, Tektronix, Western Oregon University, and Ziba Design. She serves on the boards of APANO, New Leadership Oregon, and PHRMA. Ms. Tsai teaches the Conflict Resolution Skills in Organizations course.