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BE502 Process Mapping & Process Flow

Certificate Track: Lean Healthcare

To achieve the largest return on your improvement investment, Lean will first focus on process flow.  A process (sometimes called a value stream) is all actions required to bring a service from the time of patient encounter to its completion.  A major tool taught in this workshop is mapping, but mapping alone is not enough.  This course shows how to choose the right process to target, how to choose the right mapping tool for your objective, the details of mapping, how to perform a flow analysis, and how to create a project milestone chart.  You will learn the right way to plan your process improvement journey.

What You Cover

  • Presentation of Mapping in a healthcare environment
  • Understanding different types of maps (Value Stream, Functional, Process Flow, & Swim Lanes)
  • Creating Process Maps
  • Measurement and analysis of process flow
  • A checklist for examining process flow

Instructor: Tom Fabrizio

Tom Fabrizio, president and founder of Lean Manufacturing Tools, LLC and a founding member of the Northwest Center for Performance Excellence (NWCPE), has been teaching leadership, team development, and Just-In-Time systems for over 25 years. He received his original Lean training from first-generation experts, including Dr. Shigeo Shingo (co-architect of The Toyota Production System), Hiroyuki Hirano (author and noted JIT expert), Dr. Ryuji Fukuda (member of The Sigma Project in Japan and winner of the Deming Prize), and TPM experts from Japan Institute of Plant Maintenance. Mr. Fabrizio holds an undergraduate engineering degree, a MEd, and a law degree. He has authored several books and training programs about Lean.

Notes 
Interested in bringing this program onsite to your organization? Please contact Kristen Pedersen.

Applies towards the following certificate(s):
Lean Healthcare