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SS501 Introduction to Continual Improvement and Structured Problem Solving

Certificate Track: Six Sigma

There are ways to achieve continual improvement and solve problems to achieve world class excellence. There are also ways that follow the same principles of scientific management that are structured and apply a process of definition, conjecture, measurement and validation to methodically discover small truths that lead efficiently and effective to the root cause and a sustained solution. 

This course will introduce you to a framework for continual process and product improvement so that you can gauge your organization’s success and develop a strategy leading to process excellence and robust competitiveness. You will learn about Lean and Six Sigma, why they work and how they require each other. This course will prepare you for the road to Six Sigma certification.

Key Outcomes

  • Knowledge and practice with the most effective methods for maximizing the efficacy of the problem solving process
  • The ability to immediately apply some of the most effective and priority problem solving techniques and knowledge of where to go to discover and learn others
  • Excel, Word and PowerPoint templates for getting started

Who Should Attend

  • People working with manufacturing or non-manufacturing processes
  • Executive management or for profit and non-profit organizations
  • Administrative personnel who own or participate in process development and execution
  • Manufacturing, Process, Quality, Reliability and Metrology Engineers
  • R&D scientists and engineers
  • Product and process development and design engineers
  • Marketing and business analysts

Cost: $1149
Discounts may apply, please refer to the registration page for details.

Principal Instructor: Steve Zagarola
steve zagarola Center for Executive and Professional Education Portland State Unviersity Six SigmaSteve Zagarola  is a founding member and managing partner of the Northwest Center for Performance Excellence (NWCPE). He is also founder of The ZDM Group, an organization dedicated to the advancement of statistically based approaches for competitive advantage. He graduated with a BS in mechanical engineering from Georgia Tech with post-graduate studies in Psychology and Statistics at Georgia Tech and Georgia State University. Mr. Zagarola is Six Sigma Master Black Belt with more than 30 years experience in the application of statistical and modern structured approaches to the optimization of manufacturing and transactional processes, quality systems, and R&D for industries ranging from food and beverage, plastics molding, wind energy, and advanced semiconductors.  Prior to his current position with NWCPE, he served as the Director of Quality for Cascade Microtech, Six Sigma Program and Quality Manager for Vestas Wind Systems and Senior Manufacturing Manager for The Coca-Cola Company. He teaches Six Sigma, Statistical Process Control, Design of Experiments and other Statistical Quality methodologies and Process Excellence topics in four continents and in English and Spanish.

Co-Instructor: Aubrey Kendall
Aubrey Kendall Center for Executive and Professional Education Portland State Unviersity Six SigmaAubrey Kendall is a supplier quality engineer at Vestas Wind Systems. He graduated with a BS in manufacturing engineering from Brigham Young University and an MBA from Clemson University. Mr. Kendall is a Six Sigma Black Belt with over 15 years of experience in manufacturing, quality, and engineering management in aerospace, energy, and other industries. His strong combination of technical skills and ease in communicating make him an effective trainer and facilitator

Please contact Carmen Schwisow about bringing this course onsite.

Applies towards the following certificate(s):
Six Sigma Black Belt Certification
Six Sigma Green Belt Certification
Six Sigma Yellow Belt Certification