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Instructor Profiles

Brian McCarthy Business Communications Portland State Univeristy Center for Executive and Professional Education Brian K. McCarthy, MBA, is a member of the full-time faculty in the PSU Graduate School of Business. He teaches marketing and managerial communication classes in the MBA and MIM programs, advises the school of business on its marketing strategy, and coaches MBA and MIM students on achieving school and career success. Prior to teaching at PSU, Brian was the general manager of a $120 million business unit at the Microsoft Corporation. Before joining Microsoft, Brian was a sales representative at IBM, where he was a proud member of the IBM 100% Club and earned a Frontrunner Achievement Award. He holds a BA in history (Phi Beta Kappa) and an MBA in finance and marketing from the University of Washington.
 Tonia McConnell Communication for Leaders Business Communications Portland State Univeristy Center for Executive and Professional Education Tonia McConnell, MA, is principal of Tonia McConnell & Associates, a cooperative consulting group specializing in team development, training, and leading change. She holds an MS in instructional technology and is a certified Myers Briggs Type Indicator facilitator. She has 20-plus years of instructional and program design experience in public and private sectors. With Paul Spindel, Ms. McConnell teaches “Creating the Life You Want” workshops. She works as a coach and mentor with people who are trying to change the course of their lives. Her mission is “behold, ask, learn, create, share, connect.”
 Lilian Tsai Culture and Business Communication Business Communications Portland State Univeristy Center for Executive and Professional Education Lillian A. Tsai has been working with a plethora of organizations from government, non-profit to global corporations on cross-cultural competency and communications, and diversity & inclusion (D&I) since 2005. This includes:
  • Assessments and gap analysis of organizational effectiveness as it relates to cultural competence and/or diversity/inclusion. 
  • Making recommendations for and the implementation of strategic Diversity & Inclusion initiatives and/or diversity & inclusion councils.
  • Design and facilitation of cross-cultural communications, cultural competence or diversity and inclusion training programs across departments and within teams (team interventions).
  • Keynote speaker on topics related to diverse workforce, global communications and/or cultural competence. 
  • Coaching of executives and managers who lead diverse work teams. 
  • 1:1 coaching of foreign- and U.S.-born persons of color. 
  • Culture and business workshops for Working with Asians, China, Malaysia or Singapore.