Search Google Appliance

Social Services Competency Based Training (SSCBT) Certificate of Completion - Program Information

The SSCBT program is available nationwide through a collaboration between the Center of Excellence for Research and Policy in Basic Skills at Tennessee State University and the Early Childhood Training Center at Portland State University. This collaborative offers the SSCBT training and credential, as well as Training of Trainers in the SSCBT curriculum.

The SSCBT program offers a comprehensive curriculum and training process focused on enhancing the quality and depth of services provided by front-line social service workers. The core elements of the training program are: 90 hours of classroom instruction; portfolio work focused on knowledge development, skills application, and self-reflection; field mentor observation and feedback; and a comprehensive oral review of knowledge and practice application. The links and information below highlight the program content and expected outcomes.

SSCBT Module 4 is a follow-up training opportunity for people who have completed the core SSCBT modules. It is intended to build upon the base competencies established in SSCBT, and promote sharing and learning among participants through group process. The targeted outcomes for SSCBT Module 4 are for participants to: experience and learn group facilitation and group process strategies through cooperative learning and reflection; understand and practice the general principles and strategies of Motivational Interviewing in order to gain more accurate information from customers; understand how to help customers transition from building motivation to taking action; learn how to engage in effective mentoring relationships that promote and support customer success and self-efficacy; and learn strategies for promoting safety and problem solving with customers in crisis and conflict situations. SSCBT Module 4 can be used to fulfill SSCBT credential renewal requirements.

SSCBT program highlights

  • Curriculum designed to align with the Head Start/EHS Relationship-Based Competencies for Staff and Supervisors who Work with Families
  • Expanded sections on motivation, culturally competent communication, financial literacy, professional ethics, resilience, groupwork, trauma, social network mapping, reflective practice, empowerment, professional development, and documentation.
  • Worker support strategies including reflective supervision practices, mentoring, time management, and burnout prevention
  • Specific information on worker safety, substance abuse, family violence, diverse families, and parent groups
  • Portfolio assignments focused on applying skills from the training modules
  • Undergraduate and graduate college credit available—credits coordinated with the Portland State University Child and Family Studies Program
  • Education credit toward the CDA homevisitor credential and renewal
  • Recognition of the SSCBT credential within the Head Start community

SSCBT competency areas


Inspiring Culturally Competent Well-Being and Learning in Families


Family Supports, Access and Connectedness In Community


Comprehensive Services, Continuous Improvement and Professional Growth

Positive, Goal-Oriented Relationships

  • Articulate the GIM+ intervention model with ethics and cultural competence
  • Facilitate health, nutrition, mental health goals
  • Facilitate parent/child interactions, literacy, financial literacy, and general behavioral health goals

Self-Aware And Culturally Responsive Relationships

  • Outline the social work code of ethics and personal-professional value integration
  • Practice intentional self-care  
  • Recruit parents with culturally and linguistically responsive outreach and materials

Parent-Child Relationships And Families As Lifelong Educators

  • Identify family strengths, risk/resilience and protective factors
  • Coordinate parent education
  • Identify approaches for addressing child behavior in developmentally appropriate ways

Family Well-Being And Families As Learners

  • Assess well-being, refer families, and manage crises
  • Facilitate resilience for parents and expectant families

Family Access To Community Resources

  • Identify characteristics of healthy relationships and support networks
  • List mechanisms for family stability through education and career training
  • Advocate for families with community agencies
  • Identify community partnerships and transition services

Family Connections To Peers And Community

  • Outline a parent personal development strategy
  • List parent volunteering and community collaboration opportunities within and outside your agency

Coordinated, Integrated And Comprehensive Services

  • Outline agency expectations and family services standards
  • Share family information responsibly in service coordination
  • Advocate for families within your agency

Data Driven Services and Systems for Continuous Improvement

  • Document utilizing the SOAIEP method
  • Create pre-post evaluations, feedback, and suggestion forms
  • Use data results to inform program design

Foundations For Professional Growth

  • Construct a professional development plan incorporating education and feedback
  • Apply supervision notes to professional development plans

SSCBT Module 4 Content Areas

Motivation Enhancement Strategies

  • Resolving Ambivalence and Building Motivation- Phase 1
  • Facilitating Commitments and Action Plans-Phase 2

Effective Mentoring

  • Role Modeling as a Foundation for Mentoring
  • Areas of Competency to Attain and Impart
  • Interpersonal Skills of the Worker
  • Mentoring and Teaching
  • Overcoming Resistance and Encouraging Change
  • Advocating and Supporting Self Advocacy

Special Topics in Counseling and Intervention

  • Conditions Requiring Counseling
  • Crisis Intervention
  • Mediating Effective Functioning
  • Addressing Abusive Behavior within the Family

Working with Groups

  • Development of Groups
  • Leadership Roles and Functions
  • Basic Group Work Process