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Evaluation Findings

What makes the Leadership Academy for Middle Managers (LAMM) unique is that we provide an environment with both challenging content and nurturing support. The combination of readiness coaching, an intense and productive week full of thought and activity, and the follow up of coaching and peer networking, creates a unique opportunity for relationship building and learning. Ongoing coaching has furthered the transfer of learning, and allowed alumni to bring their colleagues and staff into the process. Capacity building at its best! Below is a brief summary of our evaluation findings and a few resources we hope are helpful.

  • High Levels of Satisfaction: This was true of participants across all cohorts. Total satisfaction scores ranged from 4.37 to 4.8 (out of 5). Learn about two highly rated LAMM activities >>
  • Significant Competency Gains: All participants reported significant competency gains from pre- to post-training. Read a few of our alumni success stories >>
  • Substantial Progress on Implementing Change Initiatives (CI): This was true across all follow-up time points. Not surprising given the challenging "white water environment" of child welfare, sustaining ongoing agency focus and support for participants' CIs can be difficult. This is why we were thrilled to see the recent shift by state leadership to send implementation teams to further increase the likelihood of initiative success. View a complete list of LAMM CIs by state >>
  • Alumni Want Coaching: 40% of respondents indicated that they needed follow-up coaching and support to assist them in moving their CI forward. Responding to this early feedback, we initiated post-coaching in the spring of 2011. We provided 50 sessions in 2011, 142 in 2012 and as of April 2013, had already provided 75 sessions. These are available free of charge to LAMM alumni and is currently completed for this project period.
  • Peer Support Ranked High in Importance: This feedback was consistent and appears to be a crucial mitigating factor for promoting transfer of learning and implementing CIs. To boost informal networking, we distributed an alumni contact list with multiple ways to connect (email, LinkedIn, Facebook & Wiki), and sent out alumni contact information to those in the same state and working on similar CI themes. In the fall of 2011, we increased communication efforts and experienced greater participation in peer networking (image below); use of quarterly newsletters (higher than standard industry open & click rates); and increased webinar participation by alumni. Connect with us >>